On-Premise

Mitel

Mitel MiVoice Office 250 provided small and medium sized enterprises with the opportunity to benefit from business level communications for up to 250 users. It provides flexibility through advanced Unified Communications applications, enabling users to work effectively with peers, partners and clients in the same way.

MiVoice Office 250 has a wide range of features and applications as standard and is the perfect solution for a new or evolving business that wishes to increase productivity, mobility and customer experience, whilst decreasing overall telephony costs.

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Fibrenex deliver first class customer service, teamed with honest consultations


On-Premise

Avaya 

Avaya provides a complete business communications platform for small and medium sized businesses. Users will benefit from powerful capabilities, allowing them to serve customers more effectively and work more efficiently.

The award-winning, highly modular platform provides a complete solution for conferencing, telephony, customer management networking, and unified communications. Avaya IP Office associates advanced large business functionality with the ease of use and simplified management that small businesses need.

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Fibrenex offer an extensive portfolio of the most advanced products and services


Hosted

SIP 

Session Initiation Protocol (SIP) is the technology that enables businesses to make calls over an IP connection. It’s a way of providing telephone lines using data, instead of a fixed line.

As more and more businesses are moving over to SIP, Fibrenex is on-hand to provide total flexibility, allowing you to carry your number with you and even market your business locally around the country. The benefits of moving over to SIP include the decrease in costs, greater flexibility than a standard fixed line and enabling you to maximise your network assets.

SIP vs ISDN

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Fibrenex ensure that we’re always getting the best prices for our customers


Hosted

Horizon
Horizon is a market leading hosted solution which Fibrenex has many years of experience in deploying. Horizon is a complete business communications service, evidencing an extensive range of fixed and mobile telephony capabilities, via an easy-to-use web portal. Horizon is delivered as an end-to-end solution, one-stop, ensuring you’ll never get trapped in the middle between your data and voice providers. This saves you both time and hassle.

Horizon allows users to easily manage their environment, whilst enabling employees to maximise their productivity. The cloud-based service also allows business continuity features that enable your organisation to carry on taking and making calls, under any circumstances.

Features you can control
Horizon comes with an extensive range of call handling and management features and puts you in complete control of your phone system all operated through an easy-to-use web interface.

Empower your staff with ‘one number anywhere’
Horizon appropriately integrates your fixed and mobile capabilities so that you never fail to receive a call. Callers are only required to dial one number to reach your desk phone and mobile phone simultaneously; ongoing calls can be transferred flawlessly from one device to another without disconnecting and a single voicemail box can be retrieved from any device.

No hidden costs and on-demand service
As Horizon is hosted on your behalf, you only pay for what you need on a simple per-seat basis.

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We provide all customers with a dedicated Account Manager


Hosted

One Net
As a business, Fibrenex recognises that your time is valuable and your customers’ time is too. Missing that important business call and having to return them is frustrating for both sides involved. Vodafone’s One Net Business provides a fully-integrated communications, high-quality service – meaning your business will never have to miss a call again. Your business can now be more responsive, better connected and more efficient. This enables you to maximise your time and position your business ahead of the competition.

Vodafone One Net Business is the UK’s first cloud-based solution that fully integrates, through one single platform, fixed, mobile, desktop and tablets. This allows your employees; your customers and you to connect at any time, using any device.

  • One provider and one bill
  • For all mobile and fixed requirements
  • Ongoing updates so you’ll always have the latest technology
  • Colleague call availability monitoring
  • Ensure there’s always someone ready to answer
  • Future-proofed technology
  • Hosted on Vodafone’s core IP-based network
  • Fully secure phone systems
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Fibrenex strive to keep ahead of the ever-developing telecoms market


Maintenance

We understand that the consistency of your voice and data network is a vital factor for the accomplishment of your business. Fibrenex’s Phone Systems Maintenance gives you the peace of mind of a single maintenance supplier for all your voice and data requirements.

What we offer:

  • Maintenance on 95% of the comms system types in the UK
  • 70% of faults fixed remotely, removing the time and admin accompanied with onsite engineer visits
  • Accredited and fully trained engineers
  • Service coverage throughout the UK
  • Tailored maintenance services to satisfy all your requirements
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Why work with Fibrenex?

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Committed

We deliver first class customer service, teamed with honest consultations and advice

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Fast

We ensure that your new services are delivered as quickly as possible for a seamless transition process

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Connected

Through leading manufacturers, we supply flexible and innovative tailor-made system solutions

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Support

We appreciate the business critical nature of our services, so always offer proactive and reassuring support